Privacy Policy

Updated Date: 12/8/2024

Introduction

At the Robert Jimenez Team - NMLS 314507, your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our services, website, and communications. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information:

  1. Personal Information You Provide

    • Name

    • Email address

    • Phone number

    • Mailing address

    • Employment and income details (for financial services)

    • Other information necessary for providing mortgage or real estate services

      2. Automatically Collected Information

    • IP address

    • Browser type

    • Device information

    • Cookies and tracking data to enhance your user experience

    • Third-Party Information

    • Information from credit bureaus (when applicable for loan pre-qualification)Information from real estate or mortgage partners

How We Use Your Information

We use your information for the following purposes:

  • To provide mortgage and real estate services

  • To communicate with you about inquiries, offers, or services

  • To process applications for loans, real estate purchases, or related services

  • To comply with legal obligations

  • To improve our services and website

How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Trusted service providers (e.g., lenders, real estate partners)

  • Regulatory authorities or law enforcement when required

  • Technology partners for website and marketing optimization

Your Privacy Rights

You have the right to:

  • Access your personal information

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal information, subject to legal and regulatory requirements

  • Opt out of receiving marketing communications

To exercise these rights, contact us at [email protected]

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Data Security

We implement reasonable security measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and collect information about usage patterns. You can manage cookie preferences through your browser settings.

Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect information from children.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Robert Jimenez Team - NMLS 314507

Phone: (714) 942-0602

Email: [email protected]

www.robertjimenezteam.com